ORDERING 


To ORDER: Confirm item is available by emailing. On some items we may prefer payment with your personal or business check. This saves Paypal fees. On other items, we'll ask you to use your credit cards using PayPal or pay from your Paypal account.


First, don't be disappointed! Confirm the item you want is available, by emailing us. stinsons@gemservice.com We'll confirm your order and reserve the item for your payment Thanks!

US residents: Catalog items priced over $75 ship FREE! in the USA -- including Alaska and Hawaii !! Orders from outside the USA depend on the country and type of shipping service and customs regulations! NOTE: WE DO NOT SHIP to all countries! DO NOT SEND ANY MONEY before inquiring/ordering! For gem orders less than $75 to be sent in the USA, add $7 for (small packages) via Priority Mail. Insurance rates change frequently and we must quote to be accurate. We don't try to make money on shipping, insurance or handling and boxes, and packing, etc!! Inquire if you want insurance and to check current rates for larger specimens or equipment and supplies. Payment with certified funds will ship immediately, checks from new accounts must clear before we ship.

Kansas Residents: Please add 7.15% sales tax or send a copy of your sales tax number.

Outside the US: Please note that due to customs restrictions, we will not send finished gems to certain countries. In all cases, the customer is responsible for all customs fees, duties and or taxes. Foreign customers must email us before purchasing .

General lapidary rules apply. This means that if you grind, sand, polish or saw cut a piece of rough, or a finished gem or if you or your jeweler grinds, polishes, chips, scratches, "dings" or otherwise damages a faceted or cabochon gem, then you own it! and it can not be returned. Any item that is not damaged or modified from the original may be returned for a full refund, less shipping, within 10 days. Absolutely No questions asked!

All colors, weights and measurements are made to generally accepted lapidary tolerances and practices to the best of our ability, equipment and judgement. We do our best to get accurate color on our pictures, using a digital camera and 3200 degree K.  lights. In all cases what we see on the monitor is as close as we can get to what we see by eye comparison of the original. In some cases due to lighting or stone characteristics, reflection, chatoyance etc., we will use a picture editor to try and correct for a truer representation of color. However all monitors are not set the same and what we see may be different that what your monitor shows.
In all cases, your satisfaction is of paramount importance to us and we want you to be happy with your gem. Life is too short for any grief! so if you are not satisfied, PLEASE let us know and we'll do our best to resolve any problem!


Contact Us by Email:  

stinsons@gemservice.com




Mailing Address:  Stinson's
PO Box 780075
Wichita, KS 67278
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